Resolved -
License Center has been restored.
Jun 5, 17:28 EDT
Update -
Careers at MathWorks, Add-On Explorer, and MathWorks Store have been restored.
Jun 5, 11:24 EDT
Update -
MathWorks.com has been restored.
Jun 5, 10:35 EDT
Update -
MATLAB and Simulink Course Schedule has been restored.
Jun 4, 15:51 EDT
Update -
MathWorks Store has been restored. Some license options are not yet available.
MATLAB and Simulink Course Schedule has been restored. Multi-attendee quotes are not yet available.
License Center restored: product data, product allocation and adding new license administrators. License Center reports are not yet available.
Jun 3, 14:04 EDT
Update -
File Exchange has been restored however some earlier GitHub submissions may not have posted yet.
May 30, 11:33 EDT
Update -
MathWorks Account has been restored.
May 29, 17:11 EDT
Update -
Downloads has been restored.
License Center has been restored. You can now view and activate licenses, link to licenses, and manage users. However, it is currently operating in a degraded state, so detailed product data, product allocation, buying products, renewing maintenance, and adding new license administrators are not yet available.
Add-on Explorer is still in a degraded state. MathWorks Product downloads is now enabled. Self-serve trials of products not currently licensed for is not enabled.
May 28, 21:31 EDT
Update -
File Exchange - GitHub Sync, Hardware Support Packages and Support packages are operating normally. File Viewing is not enabled.
Add-on Explorer has been restored. It is operating in a degraded state with MathWorks products downloads not enabled.
May 28, 12:21 EDT
Update -
File Exchange - Installation of Hardware Support Packages is not currently enabled.
May 28, 08:33 EDT
Update -
MATLAB Answers and Cloud Center have been restored for existing users.
File Exchange has been restored for existing users. It is operating in a degraded state with file viewing and GitHub sync not yet enabled.
May 27, 13:04 EDT
Update -
We are continuing to investigate this issue.
May 27, 07:59 EDT
Update -
MATLAB Grader and Cody have been restored for existing users.
May 26, 15:06 EDT
Update -
MathWorks experienced a ransomware attack. We have notified federal law enforcement of this matter. The attack affected our IT systems. Some of our online applications used by customers became unavailable, and certain internal systems used by staff became unavailable, beginning on Sunday, May 18. We have brought many of these systems back online and are continuing to bring other systems back online with the assistance of cybersecurity experts.
May 26, 08:03 EDT
Update -
Downloads is still in outage state.
May 24, 11:30 EDT
Update -
We are continuing to restore systems. More updates as they become available.
May 24, 11:22 EDT
Update -
Thingspeak has been restored for existing users.
MathWorks Account is experiencing degradation in service which is preventing users from creating new accounts. Some users who haven't signed in since 11 Oct 2024 will be unable to signin. Two step verification works intermittently.
May 23, 20:10 EDT
Update -
MATLAB Online and MATLAB Mobile have been restored.
MathWorks Account is experiencing degradation in service which is preventing users from creating new accounts
May 23, 09:41 EDT
Update -
Updating MATLAB Answers status to Outage.
May 22, 14:57 EDT
Update -
Adding Cloud Center and MATLAB Mobile to impacted applications.
May 21, 16:14 EDT
Update -
Degradation: As of today, MathWorks Account SSO (Single Sign On) and Multi-factor authentication (MFA) are now working, which should fix many of the Sign-On and access issues users have experienced.
May 21, 15:45 EDT
Update -
Adding ThingSpeak to the list of affected applications.
May 20, 10:18 EDT
Update -
We are continuing to investigate this issue.
May 19, 17:05 EDT
Update -
We are continuing to investigate this issue.
May 19, 09:48 EDT
Update -
We are continuing to investigate this issue.
May 19, 09:46 EDT
Update -
We are continuing to investigate this issue.
May 19, 08:54 EDT
Update -
We are continuing to investigate this issue.
May 19, 08:28 EDT
Update -
We are continuing to investigate this ongoing issue. We will provide updates as they become available.
May 18, 23:41 EDT
Update -
We are continuing to investigate this issue.
May 18, 20:51 EDT
Update -
We are continuing to investigate this issue.
May 18, 19:54 EDT
Investigating -
There is an issue with multiple applications. We are assessing impact and investigating the cause.
May 18, 19:54 EDT
